![]() ![]() Buy digital games, in-game items, balance and more for all of your favorite Blizzard and Activision franchises, including World of Warcraft, Overwatch, Diablo, Hearthstone, Starcraft, Heroes of t Please see local documentation for those regions’ practices.You can turn off the Last Played feature in the Battle Desktop App by following these steps: Click the Battle logo drop down Click Settings Navigate to the App tab Navigate to Advanced Features Uncheck Show Last Played Barīattle is your one stop shop into the world of Blizzard and Activision. Note: This policy does not apply in Korea or in China. The Blizzard Gear Store return policy and support process are available on the Blizzard Gear Store. Please visit our BlizzCon website for details. are subject to that retailer’s refund policy. Purchases made through Amazon, Apple, Google, Nintendo, PlayStation, Xbox, etc. We cannot refund games, in-game items, or products purchased in retail locations or from other online sellers and storefronts, including on mobile or console. This includes the Blizzard Shop, the App, and in-game. We can only provide refunds for purchases made on our own platform. Other refund eligibility limitations still apply as listed above.Įligible gift refunds are credited back to the original purchaser. ![]() If the recipient has claimed but not yet used the gift, the recipient must request the refund. We’ll refund unclaimed gifts within 14 days at the purchaser’s request. If you’ve already claimed or used those added benefits, the purchase would become non-refundable. Some exceptions may apply in cases where the pre-purchase includes in-game benefits that can be claimed for other products. We’ll typically refund any pre-purchased game or product prior to its release, provided you haven't played the game or expansion for more than two hours via pre-purchase early access. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions. We won’t refund subscription time lost due to a suspension and/or permanent account closure. We’ll refund any unused World of Warcraft subscription within 14 days of the purchase. We’ll refund certain World of Warcraft services within three days of purchase.Ī refund will revert the service your character or guild received. The term ‘Virtual Currency’ only applies to in-game currencies purchased with real money. We’ll refund purchases of Blizzard Balance and ‘Virtual Currency’ within 14 days of purchase, as long as you haven’t spent the currency yet. Opening a single item as part of a larger bundle purchase counts as claiming that bundle. WoW Tokens listed on the Auction House are non-refundable. Hearthstone packs, heroes, adventures, and passes are non-refundable. StarCraft II Commanders and Mission Packs.World of Warcraft Character Level Boosts.We’ll refund most items that you buy with real money and use or receive in-game within 14 days of purchase, as long as you have not claimed, opened, or otherwise used the item. Diablo III and its expansions (Reaper of Souls, Rise of the Necromancer).World of Warcraft and its expansions (Battle for Azeroth, Shadowlands).We refund paid games or expansions within 14 days of purchase, as long as you haven’t played for more than two hours. If the automated service doesn’t address your needs, our support team is available to help. In some cases, such as those where the original payment method cannot be refunded, we may provide the refund in the form of Balance. We will typically refund purchases to the method of payment used for the original transaction. You can usually request a refund automatically using our support site and selecting the relevant game or product. ![]() The same goes for violations of the In-Game Code of Conduct or the End User License Agreement. We may withdraw refund eligibility for abuse of this policy, such as repeated refunds for the same product. If you change your mind about a recent purchase, or if you haven’t used it, we’ll try to work with you on a refund. We believe in our mission to create epic entertainment experiences, and we want you to feel confident you’re getting the product and support you expect from Blizzard. This document is part of our official Terms of Sale. We’ve posted this policy to make our refund philosophy clear around purchases made from Blizzard on. ![]()
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